Overview
Ingrid Delivery Tracking Notifications support webhook delivery as an alternative to SMS and email channels. Default Triggers can also be delivered as webhooks over HTTP, enabling seamless integration with your own systems and workflows.
How Webhook Delivery Works
When a notification trigger is activated, the system sends an HTTP POST request to your configured webhook URL with the following components:
- JSON message: The notification data is sent as the request body in JSON format
- Configured headers: Custom headers can be configured for authentication or other purposes
- Optional proxy settings: Support for routing requests through a proxy server
- Optional timeout settings: Configurable timeout values to control request duration
This allows you to receive real-time notifications about order and parcel events directly into your backend systems, where you can process them according to your specific business logic and customer communication strategies.
Webhook Specification
For detailed information about the webhook request format, data models, and event types, refer to the complete specification: