Documentation

Integration Guide

This part of the documentation will guide you through the steps of embedding the Ingrid FAQ widget.

  1. Embed the widget script in the HEAD section:
<script src="https://cdn.ingrid.com/faq-widget/bootstrap.js"></script>

In staging/testing environment use this link: https://cdn-stage.ingrid.com/faq-widget/bootstrap.js

  1. Create an empty placeholder in the desired place of your webpage:
<div id="ingrid-faq-widget"></div>

The id should be globally unique.

  1. Initialize the widget:
new ingrid.faq("ingrid-faq-widget", {
  auth_token: "ingrid-http-auth-token:aaaaaaaa-bbbb-cccc-dddd-eeeeeeeeeeee",
  country: "SE",
  currency: "SEK",
  locales: ["sv-SE"],
});

Following parameters are required:

Hiding delivery categories from the FAQ Widget

If FAQ Widget displays delivery categories that should not be part of the general delivery FAQ (e.g. oversized items, white-glove services, or internal categories), those can be hidded by Ingrid Customer Support. The categories will remain available in checkout.
For details, see Hide delivery categories in the FAQ Widget.

Last updated: Wed, Apr 08, 01:03 PM